Refund policy

 

Thank you for shopping at Rooted Reader.

Digital Products

Due to the nature of digital products, all sales of eBooks and digital downloads are final once the product has been downloaded or accessed. We do not offer refunds, returns, or exchanges on digital products.

Exceptions

We may offer a refund or replacement in the following circumstances:

  • Technical issues prevent you from downloading your purchased eBook
  • The downloaded file is corrupted or unreadable
  • You were charged incorrectly or multiple times for the same purchase

How to Request Support

If you experience any technical difficulties with your purchase, please contact us within 48 hours at [your email address] with your order number and a description of the issue. We will work with you to resolve the problem.

Contact Us

If you have any questions about our refund policy, please contact us at:

  • Email: RayRichards967@gmail.com
  • Store: Rooted Reader

Last updated: January 30, 2026